Payments & Account FAQ
Are my personal and payment details secure?
Yes, We operate under the General Data Protection Regulations (GDPR) which came into effect on 25th May 2018.
The information you provide to us will be held on secure Jedi-Robe.com servers. We only collect information about our users as provided to us during the registration or purchasing process, which you agree to supply to us as accurate. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and Items purchased detail only.
You have the right to withdraw your consent at any time. You also have the right to ask for a copy of the personal data we hold on our system.
Jedi-Robe.com does not store your credit or debit card details on its servers, this information is held securely by PayPal. Jedi-Robe.com does not require you to create a Customer Account before you place an order; account information can be changed or removed by using your login and password.
What payment types do you accept?
We accept all major international credit and debit cards and we use PayPal to process your payment securely.
We also take orders and payments on the telephone and can accept bank transfers. Contact us by clicking here.
Can I pay via bank transfer?
What currency can I use to pay?
All of our transactions are conducted in UK£ Sterling (GBP). Your card issuer will convert the amount to your local currency based on the current daily exchange rate.
We display prices in GBP (£), EUR (€) and USD ($) as a guide for our international customers. Please be aware the final price may differ slightly.
I have forgotten my password and cannot login.
You can change your password using our lost password feature here.
Why open a Customer Account?
Opening a customer account is not compulsory. When you open a Customer Account, you can save time when placing an order, see the status of past orders and track them from within the Customer Account, and occasionally receive the latest news on products, services, and events at Jedi-Robe.com.
We operate under the General Data Protection Regulations (GDPR) which came into effect on 25th May 2018.
Account information can be changed or removed by using your login and password.
